We take our members' questions and comments seriously, so if you have anything to say or ask about our real money, online poker site, WSOP.com, please don't hesitate to get in touch via email 24/7
Email
For support with your online WSOP.com Account: mi-support@WSOP.com
We always try to get back to you within 72 hours.
Phone
1-833-747-1800
For questions or assistance about a World Series of Poker or WSOP Circuit Live Event, please click here.
To update information on your WSOP player profile page, please click here.
For questions or assistance about a Caesars Property, please click here
What is WSOP's formal complaints procedure?
We are committed to ensuring our players receive a high standard of service. If at any point you are dissatisfied with the service you've received, or the way your issue has been dealt with, you can make a formal complaint by writing to mi-complaints@wsop.com, detailing your complaint.
To contact our regular Support Team, please email mi-support@WSOP.com.
WSOP.com Online Real Money Poker in New Jersey is dedicated to providing players with an enjoyable, safe, and secure online poker experience. Our New Jersey Support team is available to assist you via phone, email or chat, the choice is yours!
Email
For support with your online WSOP.com Account: njsupport@WSOP.com
We always try to get back to you within 72 hours.
Phone
New Jersey Toll Free Number: 1-855-218-6232
Phone Support is available daily, from 8am to 12am EST. You can also send us an email at NJSupport@WSOP.com.
You can also chat with one of our Player Support Representatives when logged into your WSOP.com account from the hours of 3pm to 11pm daily. Simply log into your account, select ‘Cashier,’ click ‘Help’ (image of a person with a headset) and start chatting for assistance.
FAQ
Visit our 'Online Help Center' for answers to some of our most frequently asked questions including password resets, geo-location issues, technical issues, document upload, withdrawal timeframe, and much. Click here.
For questions or assistance about a World Series of Poker or WSOP Circuit Live Event, please click here.
To update information on your WSOP player profile page, please click here.
For questions or assistance about a Caesars Property, please click here
What is WSOP's formal complaints procedure?
We are committed to ensuring our players receive a high standard of service. If at any point you are dissatisfied with the service you've received, or the way your issue has been dealt with, you can make a formal complaint by writing to njcomplaints@wsop.com, detailing your complaint.
Internet Gaming Disputes & Inquiries
In accordance with N.J.A.C. 13:69O-1.2r, a DISPUTE is an "unresolvable complaint after all reasonable means have been exhausted by the casino license permit holder." All Internet Dispute Forms filed with the Division must be accompanied with a copy of the original complaint filed with the casino license permit holder and the response which led to the filing of the dispute form.The New Jersey Division of Gaming Enforcement requires all operators to have effective systems in place for receiving, recording, managing and investigating Internet gaming customer complaints.
You must first file a complaint directly with the casino following the procedure identified on their website.
ALL complaints must be filed and a response received from the casino license permit holder BEFORE AN INTERNET DISPUTE FORM IS FILED WITH THE DIVISION.
Internet Gaming Dispute Form
To contact our regular Support Team, please email njsupport@WSOP.com.
WSOP.com Online Real Money Poker in Nevada is dedicated to providing players with an enjoyable, safe, and secure online poker experience. Our Support team is available to assist you via phone, email or chat, the choice is yours!
Email
For support with your online WSOP.com Account: support@WSOP.com
We always try to get back to you within 72 hours.
Phone
Nevada Toll Free Number: 1-866-745-2385
Phone Support is available daily, from 8am to 9pm PST. You can also send us an email at Support@WSOP.com.
You can also chat with one of our Player Support Representatives when logged into your WSOP.com account from the hours of 12pm to 9pm daily. Simply log into your account, select ‘Cashier,’ click ‘Help’ (image of a person with a headset) and start chatting for assistance.
FAQ
Visit our 'Online Help Center' for answers to some of our most frequently asked questions including password resets, geo-location issues, technical issues, document upload, withdrawal timeframe, and much. Click here.
For questions or assistance about a World Series of Poker or WSOP Circuit Live Event, please click here.
To update information on your WSOP player profile page, please click here.
For questions or assistance about a Caesars Property, please click here
What is WSOP's formal complaints procedure?
We are committed to ensuring our players receive a high standard of service. If at any point you are dissatisfied with the service you've received, or the way your issue has been dealt with, you can make a formal complaint by writing to complaints@wsop.com, detailing your complaint.
Alternatively, players may contact the Nevada Gaming Control Board at http://gaming.nv.gov/index.aspx?recordid=156&page246.
To contact our regular Support Team, please email support@WSOP.com.
Caesars Interactive Entertainment Inc.
One Caesars Palace Dr.
Las Vegas, NV 89109
Nevada Gaming License Number: 31831-01
WSOP.com is licensed and regulated in the state of Nevada by the Nevada Gaming Commission Board.
Players must be 21 or older and physically present in the state of Nevada to play online poker on WSOP.com. Players located in a jurisdiction where interactive gaming is not legal are
not permitted to engage in interactive gaming.
Dispute/Complaint I Self-Exclusion I House Rules
WSOP.com Online Real Money Poker in Pennsylvania is dedicated to providing players with an enjoyable, safe, and secure online poker experience. Our team is available to assist you via phone, email or chat, the choice is yours!
Email
For support with your online WSOP.com Account: pa-support@WSOP.com
We always try to get back to you within 72 hours.
Phone
1-844-579-1643
Phone Support is available daily, from 8am to 12am EST. You can also send us an email at pa-support@wsop.com.
You can also chat with one of our Player Support Representatives when logged into your WSOP.com account from the hours of 3pm to 11pm daily. Simply log into your account, select ‘Cashier,’ click ‘Help’ (image of a person with a headset) and start chatting for assistance.
FAQ
Visit our 'Online Help Center' for answers to some of our most frequently asked questions including password resets, geo-location issues, technical issues, document upload, withdrawal timeframe, and much. Click here.
For questions or assistance about a World Series of Poker or WSOP Circuit Live Event, please click here.
To update information on your WSOP player profile page, please click here.
For questions or assistance about a Caesars Property, please click here
What is WSOP's formal complaints procedure?
We are committed to ensuring our players receive a high standard of service. If at any point you are dissatisfied with the service you've received, or the way your issue has been dealt with, you can make a formal complaint by writing to pa-complaints@wsop.com, detailing your complaint.
To contact our regular Support Team, please email pa-support@WSOP.com.
Caesars Interactive Entertainment LLC.
Harrah's Philadelphia
777 Harrahs' Blvd, Chester, PA, 19013
WSOP.com is licensed and regulated in the state of Pennsylvania by the Pennsylvania Gaming Control Board.
Players must be 21 or older and physically present in the state of Pennsylvania to play online poker on WSOP.com. Players located in a jurisdiction where interactive gaming is not legal are not permitted to engage in interactive gaming.
We take our members' questions and comments seriously. If you have anything to say or ask about our social poker game, real money poker or online poker site, please don't hesitate to get in touch via email or phone.